Toybound

How can we help?

Get help with your game, a purchase, or your saved Toy Box.

How to play

Swipe left or right to change lanes, up to jump, and down to slide. Jump over a single cube or spikes. Go around tall cube stacks and slide under spoons.

A purchase has not appeared

Check your connection, reopen Toybound, and open the Shop. A purchase waiting for Apple's approval is delivered after approval. Use Restore purchases for Endless Wind-Up. Existing Button and Star Button balances come from your saved Toy Box or iCloud backup; spent currency is not restored by Apple.

For billing or a refund request, use Apple's purchase support. If a verified purchase still has not arrived, contact us with the product name and purchase date.

Back up before switching phones

Open Settings → iCloud backup → Back up now. On the other device, use the same Apple account and choose Restore iCloud backup. Restoring replaces that device's Toy Box with the backup. Play on one device at a time; separate balances are not combined.

A rewarded video is unavailable

Videos depend on network access, available ads, and privacy choices. Try again later. A reward is added only after the video provider confirms it was earned. Free keys recharge every 30 minutes, up to the free-key limit, so watching an ad is optional.

The game is not running smoothly

Close and reopen Toybound, check for an app update, and make sure your iPhone has free storage. If the problem continues, tell us what happened and which toy you were using. Back up your progress before reinstalling.

Privacy

Read the Toybound privacy policy. Available advertising choices can be reopened in Settings → Ad privacy choices.